Plano operates https://www.planoofficesupply.com/ This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes To This Privacy Policy
This Privacy Policy is effective as of June 12, 2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Return Policy
Customers are responsible for inspecting and accepting all products. You can reject and return any portion of an order that is damaged, defective or otherwise fails to conform to the goods specified in your order, subject to these requirements:
Returned Products
All returned products must be in the original manufacturers’ packaging, complete with all packing and associated materials.
- Item must not be assembled
- Item must be clean and free of dents, scratches, holes, tears, cracks, stickers, labels, price tags, etc.
- Item must be unused
- All parts, hardware, instructions, warranty cards, power cords, etc., must be included
- Item must be in its original packaging. This includes the box or carton in which it came, wrap, protection, or sleeve supplied by the manufacturer
- Ready-to-assemble furniture is not returnable if the manufacturer's carton has been opened and the merchandise has been assembled.
Timeframe for Returns
All products must be returned within the following timeframes:
- 14 days from date of invoice for returns due to customer error (such as ordering the wrong item); items must be returned in resalable condition
- 14 days from date of invoice for any defective items
Non-Returnable Products
We will not accept any returns for product that is designated as a “Non-Returnable Item.” Items in these categories can only be returned due to defect, damage, or if the item was received in error.
These items include:
- All items designated as “Special Order” or “Custom Order.” Please ask your sales or customer service representative at the time of ordering if your item is a “Special Order” or “Custom Order.
- All food and beverage items
- All medical supplies
- All ready-to-assemble furniture that has been assembled
Contact Us
If you have any questions about this Privacy Policy, please contact us.