We are your advisors. When you think of us in that way, as you’re partner, you will begin to understand the many benefits Plano Office Supplies brings to the table – even beyond price. As an advisor, we work hard to offer you the best customer experience through our dedicated support team, and overall cost savings on your supplies.
Stepping Outside of the “Big Box”
When you work with Plano, you get so much more than any major retailer can offer, including:
Dedicated Outside Professional
Dedicated Inside
Support
Online
Ordering
Contract
Pricing
Business &
Purchasing Reviews
Fast
Delivery
How We Do It
Our process revolves around YOU. From the very first meeting to every single order along the way. Here’s how we do it:
INITIAL MEETING TO DISCUSS YOUR BUSINESS NEEDS
First, an initial meeting will take place to discuss the goals of your business, along with what you’re looking to accomplish by working with us. This will allow us to develop a proposal that details how our partnership will work out.
PROPOSAL REVIEW MEETING
After we customize a plan to your business needs, we will meet to discuss the proposal, and make sure everything you want from us is properly accounted for – with cost savings applied.
ONLINE SETUP & PERSONALIZED TRAINING
After the proposal is accepted, we’ll set you up within our online ordering system. We’ll commence our personalized training program to teach you the ins and outs of shopping via our online store and show you other helpful tricks tips. But never worry! After training is complete your dedicated inside specialist will be there to assist you with any questions you might have.
FAVORITE LIST CREATION
Every company has products they need more than others. We’ll spend some time going over our curation process and teach you how to mark certain products as favorites so you can easily repurchase them when stock runs low.
Billing Setup Review
We’ll work with you to get a billing system in place and test a payment with you to make sure everything works properly before you place any proper orders, whether it be a PO or credit card.
30-DAY ACCOUNT REVIEW
After 30 days, we’ll follow back up with you to see how you’re coming along. You’ll be able to provide feedback and let us know how you’re feeling about our partnership – and our advisement. Remember, your satisfaction is our priority!
Ready to Stock Your Office?
LET'S GET STARTED!